When it comes to selecting the appropriate pipeline for translating your content, there are several factors to consider, including quality, speed, and cost. Every translation project requires striking a balance between these aspects, and there is no universal solution that fits all content types. At Unbabel, we recommend using different pipeline groups based on the specific requirements of your content. Let's explore an example of using pipelines to translate various content types for a company selling concert tickets worldwide.
Long-form Content
If you have articles written by freelancers that reach a wide audience and are shared on social media, prioritizing high-quality translations is crucial. Although you don't mind if the translation process takes a few days, ensuring the best possible quality is important in maintaining the reputation and credibility of your content.
Recommended Default Templates: Quick Translation, Hybrid Translation, High-quality Translation, Default FAQ Machine Translation Pipeline, Default FAQ Human Translation Pipeline.
Chat Content
If your global website features a live chat/Email function to assist guests, instant translation and cost-effectiveness are key features to consider. Since you may handle numerous chats and email conversations throughout the day, it is essential to have quick translations at a low cost, ensuring seamless communication with your guests.
Recommended Default Template: Chat Content Translation, Default FAQ Machine Translation Pipeline
Email Content
As a company providing customer support to guests from around the world, managing the cost of translation becomes crucial when dealing with a high volume of emails. However, it is equally important to communicate with guests at the appropriate formality level. While you aim to keep your guests' waiting time minimal, turnaround time can be up to a few hours to ensure accurate and well-structured translations.
Recommended Default Templates: Quick Email Translation, Hybrid Email Translation, Default FAQ Human Translation Pipeline, Default FAQ Machine Translation Pipeline.
By carefully considering your content type and the specific requirements for each scenario, you can choose the most suitable pipeline template to achieve the desired balance between quality, speed, and cost. Remember, Unbabel offers a range of pipeline options to cater to your unique translation needs, ensuring efficient and effective communication across languages.
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