To translate your Help Center articles, make sure your Zendesk is authenticated with Unbabel and that its localization settings are properly configured.
Follow these steps to translate your Help Center:
1. At the top of the Unbabel for Zendesk Help Center interface, you will see a summary of your Help Center in terms of Articles, Sections, and Categories.
Select the content you want to translate, and select the languages to which you want to translate.
Note that the languages available in the Translate From and Translate To fields are predetermined by your localization settings.
2. Once your content is selected and you have determined which languages you want to translate to, you can review your order in terms of total words and cost. Click Order Translation.
3. Once your order is submitted, you will see an "In Progress" message next to the piece(s) of content that are being translated.
When they are finished, you will receive an email and "In Progress" will change to "Done".
Finally, note that the date of your last translation is also available for each article.