How to review your project translations - Picking up review tasks and the Admin Panel

If you have a translation workflow that requires a final step of revision on your end before finishing and delivering the translated files, you will need to access our Polyglot tool to complete this step. Polyglot is easy to operate so this should be no issue!

 

Polyglot is a tool used by our editor freelancers as well, so many features and tricks are shared. You will be re-directed to some articles for our Community through this article when more information is recommended and when the experience is completely equivalent.

 

Creating your Unbabel Reviewer account

The Unbabel account which you can use to access and work on client reviews is not the same as your Portal account! You need to access it separately.

 

This account is created by one of your points of contact at Unbabel. Once ready, a URL will be shared with you which you need to use to activate the account. Click the URL to set up a password:

 

 

Once done, simply login by using your email and newly set password.

 

 

Note: please remember that this account is separate and therefore the password will not necessarily match the one from Portal. We recommend you use the same password in order to avoid confusion.

 

You can change your password later by following these steps, as long as you have access to your account. If you don't have access reach out to customer.happiness@unbabel.com or use our support form.

 

Accessing the Client Review dashboard

Logging in will give you access to the client reviewer dashboard. This page is useful for translators, but you, as a client reviewer, need only 1 button here - “Get tasks”. If you click on it, you will see language pairs when you’re a reviewer and files to be reviewed.

 

 

Working on Client Reviews

You can check our video tutorial here.

 

 

1 - If you’re a reviewer for more than one language pair, you will see the them displayed after clicking the button “Get task” on the previous screen.

 

 

2 - Click a language pair with reviews available to list them. When a file is translated by our editors, it becomes visible to all client reviewers with that language pair in your organization. In order to start reviewing a file, click button “Start review”. New review tasks are available under the Reviews to do section.

 

 

3 - This will open an editor interface, where you’ll be able to review the translations and make any changes. After you finish the review, click the button “Submit”. Note: After submitting the file you won’t be able to edit it any more.

 

If you want to close the task and get back to it later instead, click the Save and close button in the top right corner. After this the task will be displayed in the section "Reviews in progress".

 

 

If you wish to learn more about Polyglot's user features, read our article on the subject.

 

 

Preview the file before starting the review

You can preview the translation (the source text and Unbabel’s translation) before starting to work on it, click the button “Preview”:

 

 

This will open a preview mode. This mode is view-only and ou cannot make any editions here.

• If you want to leave the preview, click “Leave preview” button.
• If you want to start reviewing this translation, click “Start review” button.

 

 

Unclaim a review to make it available for other reviewers

If you unclaim a client review, it will become available for other reviewers to work on. To unclaim the task, click the button with 3 vertical dots next to the Submit button, and then click Unclaim task.

 

 

You still will be able to find this translation in the list of reviews to do and, if you wish, you can resume the cliente review from where you left it including all your edition by clicking Start Review again.

 

If another reviewer picks up this review, they won’t see any of the changes that you’ve made – only Unbabel’s translation. This task will be displayed for them like any other task.

 

 

Admin Panel

The Admin panel is a page in the client review interface where you can view a list of the client review tasks for all your ongoing projects. Every user with a client reviewer account will have access to this view. Note that the panel is meant to give you an overview of the current list of tasks and where they stand - to pick up tasks you still need to move to the Language pairs tab.

 

To access the page, go to unbabel.com/login with your Reviewer credentials, click on Get Task, and select the Admin panel tab. Once on the page, you can see a table where each row corresponds to an active project. If you click on a row, you will see all files with a client review step that belong to that project.

 

 

A file can be in several statuses:

• To do: The file is waiting to be claimed by a client reviewer.
•  In progress: The file has been claimed by a client reviewer (the reviewer’s user name is displayed in the corresponding column).
• Submitted: The file has gone through the client review step and has been submitted by the client reviewer.
• Cancelled: The client review step has been cancelled via via Admin panel or the entire translation flow has been canceled via a backoffice tool.

 

After all files in the project have been submitted, the project is no longer visible in the client review interface, but you can see it in the Portal.

 

Below the Ongoing Projects title, you can see the time when the Admin panel tab was last updated. You can refresh the update time by clicking on the last update info.

 

 

Sorting and Filtering

 

Filtering: You can filter files by the following parameters:

• Language pair
• File status
• Reviewer

 

 

All projects that contain at least one file meeting the search criteria will be displayed.

 

If you switch between the Language Pairs and the Admin Panel, the filter selection will be preserved. However, refreshing the browser will reset the filters to their defaults.

 

Search: You can search by file and project name using the search option. We will return any partial match for a file name or a project name.

 

 

Expand/Collapse all projects: This button allows you to quickly view or collapse all the files in all projects.

 

 

 

 

Sorting: Files within each project can be sorted by language pair, number of words, file name (alphabetically), the assigned reviewer (if any), and status. Clicking once on the column label arrow will sort A>Z, clicking twice will sort Z>A, and clicking three times will restore the original order.

 

 

Cancelling a Client Review

You can cancel a file from the client review stage, meaning the translation will be delivered with all previous steps completed, but without a client review. Any user with access to the Admin Panel has access to cancelling any client review, regardless of who requested the project.

 

Note: cancelling a client review is irreversible, so proceed with caution!

 

To cancel a client review, follow these steps:

1 - Open the project.
2 - Click on the three dots on the right-hand side of the task (see image below).
3 - Select the "Cancel Review" option.
4 - Click "Confirm" to finalize the action.

 

 

Once the review is canceled, the status will be updated, and the user who canceled the review will be displayed:

 

 

While a review that is cancelled by a user will be delivered, if the translation is cancelled on the Unbabel side, the translation job will not. You can tell a review-only cancellation from a full cancellation:

• if the translation is fully cancelled, a message reading "The entire translation was cancelled" appears in place of the username
• a pop up confirming this will appear if you hover over the information icon