Written feedback is reserved for evaluations of paid tasks. This means that if you’re new to the platform, or you’re completing training tasks for a second time to regain access, you won’t have any written feedback.
Due to the incredibly large number of registrations we get for our language pairs, we’re not able to provide everyone with written feedback. This would slow down the process for everyone, and we always try to evaluate editors as efficiently as possible.
This can be tough when you’ve got a rating that was less than perfect, but the first step is to go to the evaluations tab on your dashboard to see each individual task and look at your rating. Be sure to cross-reference this against our list of common mistakes and don’t forget to look at the language guidelines. For more detailed information on what the star rating per task means, take a look at our guide.