How to report a glossary error

It’s always annoying when something doesn’t work the way it should, and we’ll make sure we look at it as soon as possible.

To ensure that the process for solving the issue is as quick as possible, please provide us with the following info (using the same format, if you like):

Name:

Unbabel email address:

Language pair complaint relates to:

Task URL:

Screenshots*:

Description of the issue:

How is this affecting your work?:

*Screenshots are a really vital part of the process as they allow us to see what you’re seeing and locate the glossary error. Please send as many as you can (within reason, of course).

Please contact us using this form, but if you’ve got a lot of attachments you may find it more convenient to email us at support@unbabel.com.