Adding or authorizing new agents

The list of agents who are authorized to use Unbabel is managed by the Unbabel Admin in the Settings Page.

The Admin may add new agents and manage their language settings, by inserting the email address and API key for the agent. Any agent that is added to Unbabel will be listed under the Agents section of the page.

Inversely, by accessing the agent settings (pencil icon to the left of the row), it is possible to revoke the authorization.

An agent that has not been added or has seen its authorization revoked will see the Unbabel widget display the following message:

For the time being, it is not possible to delete agents from the list. If you wish to revoke access to an agent, uncheck the box next to Authorized in this menu. If you really need to have the agent's email removed from the list, reach out to support.

If you are having trouble finding the agent's email, changing the authorization status or if you see that the changes are not producing any effect, please reach out to us with the agent code and API key so that we may assist you at customer.happiness@unbabel.com.