At Unbabel, we take your privacy very seriously, and we don’t make use of customer sensitive data of any kind. That’s why we developed anAnonymisationstepwhich automatically removes sensitive, personally-identifiable data from the translation process. Credit Card and Social Security numbers, URLs, dates, email addresses and others are all stripped out and replaced by an anonymised placeholder with the type of content that it hides.
While this is an automatic process, we have also developed an additional feature that allows agent to manually select portions of text that will remain untranslated.
Simply add<<<>>> or <<!!>>around the text while writing your message. eg: <<<hidden text goes here>>>
This text will not be translated and your customer will receive it without the brackets.