How should I report a quality issue?

If you feel that one of our translations is off and needs to be reviewed, please forward that information to customer.happiness@unbabel.com and we will be keen on analyzing what may have happened and how to improve.

When reporting quality issues, please be sure to identify the articles titles and the URL for the article in your Help Center.

It is important that you add some context into the report, as to where you suspect the error to be, along with any comments or suggested corrections you may wish to make.

Speak with your Program Manager or Customer Success Manager in order to establish the feedback loop that best suits you!