If you feel that one of our translations is off and needs to be reviewed, please forward that information to email@example.com and we will be keen on analyzing what may have happened and how to improve.
When doing so, please identify the chat ID (label) to which the translation pertains, along with any elements that allow us to identify the specifically affected message(s). By looking in the audit tab of an Organization, you can find the UID for each individual message.
Alternatively, for spontaneous reports, you can also use the Customer Portal Translation Auditing page to report a problem.
It is important that you add some context into the report, as to where you suspect the error to be, along with any comments or suggested corrections you may wish to make.
Speak with your Program Manager or CSM in order to establish the feedback loop that best suits you!