Unbabel Interface for Tickets is a web page based interface that allows you to translate you customer messages directly, with no resort to any sort of installation. Just access it with your credentials and begin translating!
In order to login, access the URL at https://interface.unbabel.com/. You'll be faced with the following window:
Insert the credentials that have been provided to you by Unbabel.
Note that there are two possible interfaces in the page, depending on the credentials you are using:
- Organization account - Using the Unbabel username and key, the tool will enter the organization account page, where two tabs are available: the report tab and the audit tab. This is a monitoring interface that is not associated with a single user allowing the reading of metrics and accessing the tickets database.
- Agent account - All agents have the same level of authorization. Accessing an agent account will enable the creation and management of ticket conversations and their respective translations.
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