If you feel that one of our translations is off and needs to be reviewed, please forward that information to customer.happiness@unbabel.com and we will be keen on analyzing what may have happened and how to improve.
When reporting quality issues, please be sure to include the ZD Chat ID. It is important that you add some context into the report, as to where you suspect the error to be, along with any comments or suggested corrections you may wish to make.
Since chats are made of several messages, it is fundamental that you provide some element that allows us to identify the affected message, the best option being the source text.
Alternatively, for spontaneous reports, you can also use the Customer Portal Translation Auditing page to report a problem.
Speak with your LangOps Specialist or Customer Success Manager in order to establish the feedback loop that best suits you!
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