Unbabel for Zendesk Guide does not require any installation, since we will be relying on a custom integration tool where you can manage all your translation requests.
However, there are a few steps we need you to take on your Zendesk instance if our interface is to properly recognize which articles should be available for translation, and to which languages those translations are to be requested.
The first required step is to add your supported languages in Zendesk's localization settings:
1 - Head to
3 - Save the changes for each brand in use according to your preferences.
If Unbabel for ZD Guide is to translate articles into any given language, that language must be supported in the settings.
The Help Center name does not need to be changed. It is the customer-facing name of your Help Center for that language. We won't translate the text contained in that field.