First steps through the Portal - the Home Page

Your journey through the portal will see you land on the Home Page, to begin with.

The Homepage will contain a summary of your active subscriptions, allowing you to have a quick yet representative overview of your active subscriptions and some important metrics.

For a quick presentation of the Portal: to the left, you will find a panel displaying the available pages, which you can use for navigation. This panel will be visible on all pages, but can be expanded or collapsed by clicking the "Toggle Navigation" button.

The main attraction on the home page is your subscription summary. When viewing the page, all your active subscriptions will be listed, and you will be presented with their details and key metrics. These include:

• the channel being served by the subscription
• the product/integration in use for that subscription
• percentage of used units
• number of active language pairs
• number of active agents (agents that requested a translation in the last 6 hours)
• total usage for the top language pair
• start and end dates
• current usage relative to the total amount of subscribed units

You can dig into more detail for each subscription by heading into the Usage Reporting page, which you can do by clicking the View button to the to right corner of each chart.

Accompanying you through the whole interface, you will find the buttons to access the Account dropdown menu, in the top right corner, and the Unbabel Icon, which will open a chat window allowing you to contact the Portal team (to provide user feedback only), in the bottom right corner. 

To the left of the Account button, you will find the Apps launcher. The launcher will display the icon for the On-Demand or Zendesk Guide section of the Portal (only for subscribed customers) or external apps/interfaces such as the Unbabel for Zendesk Guide interface.

Finally, you can access the Language Brain interface by clicking the Icon button to the left of your username.