Your journey through the portal will see you land on the Home Page, to begin with.
The Homepage will contain a summary of your active subscriptions, allowing you to have a quick yet representative overview of your active subscriptions, their usage, billing status and the status of the last requested On-demand Orders.
For a quick presentation of the Portal: to the left, you will find a panel displaying the available pages, which you can use for navigation. This panel will be visible on all pages, but can be expanded or collapsed by clicking the "Toggle Navigation" button toward the bottom of the panel.
The main attraction on the home page is your subscriptions summary. When viewing the page, all your active channels will be listed, and you will be presented with some key metrics. You can dig into more detail for each subscription by heading into the Usage Report page, which you can do by clicking the Usage button to the to right corner of each chart.
To the right, you'll find the summary of your billing status. Clicking the button Billing will lead you to its dedicated section.
Accompanying you through the whole interface, you will find the buttons to access the Account dropdown menu, in the top right corner. The dropdown list enables you to access your profile or to sign out.
To the left of the Account button, you will find two extra buttons:
- the Apps launcher: the launcher will display the icon for external apps/interfaces such as the Unbabel for Zendesk Guide interface.
- the Help button, which contains three options: (1) Customer Support will open a form through which you can reach out to the support team; (2) a link to our Help Center and (3) a link to our Status Page.