Installing Unbabel for Kustomer is very easy if you are a and admin familiarized with the customization settings of the CRM. In summary, you will need to customize some settings related to Klasses, business rules, workflows, among others.
The integration is typically configured by following the configuration steps provided in the Installation guide supplied by Unbabel - be sure to reach out to your Sales Consultant or Program Manager to obtain the Guide and clear up any questions with the process.
Since the code and configuration are CRM-related, Kustomer will support everything Kustomer-related concerning the installation. Unbabel will support issues that have to do specifically with translation requests.