Reporting quality issues

If you feel that one of our translations is off and needs to be reviewed, please forward that information to customer.happiness@unbabel.com and we will be keen on analyzing what may have happened and how to improve.

When doing so, please identify the order ID to which the translation pertains, along with any elements that allow us to identify the specifically affected sentences (preferably a reference to the source text). It is also important that you add some context into the report, as to where you suspect the error to be, along with any comments or suggested corrections you may wish to make.

You may report one or more orders at a time. Speak with your LangOps Manager or CSM in order to establish the feedback loop that best suits you!