Release date: 22 July 2021
Connector Package version 1.49
- Improved translation delivery process
- Fix update language on tickets identified with the wrong language.
Service Cloud Package version 1.49
- Improve check language performance when requesting a translation for a new ticket.
- Update case language when a different language is detected on the email
- Improve language detection on Email Translation action when the language was not set previously
- Improve errors handling when language is not correctly detected
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1n0000028O7o
Unbabel for Service Cloud
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1v000002GytU
⚠NOTE: We recommend that you test this feature in a test/UAT environment before enabling it in production. A validation/trigger on the Case may impact or process when assigning a new owner.