Release date: 13 August 2021
- Fix agent permissions to access translation configurations
- Update draft behavior when translating outbound emails
- Improve performance when populating the email thread on the Email Translation tab
- Fix agent permissions to access translation configuration
- Add Quick Text support on Email Translation
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1n000002Guac
Unbabel for Service Cloud
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1v0000028RBI
⚠NOTE: We recommend that you test this feature in a test/UAT environment before enabling it in production. A validation/trigger on the Case may impact or process when assigning a new owner.
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