Configuring User Languages

Recommended: Click here for a complete step-by-step visual guide on how to configure user layout, languages and test the translation pipeline.

We will procede with configuring User Languages.

1 - Click on the setup icon and then on Setup:

2 - On the quick find bar, type "Users" and select "Users."

3 - Click on “Edit” next to the user that will be using Unbabel.

4 - Scroll down to the Unbabel section and select:
- Unbabel Main Language → The source language that your agents will be using (normally English). If this field is empty, the Salesforce user language is used as default.
- Unbabel Known Languages → You can add languages NOT to be translated for native agents that don't require translations for some specific languages.

5 - Don't forget to click on "Save" before leaving to validate your updates.