Unbabel for Zendesk Agent Workspace agent authorization status is enforced by the settings set up for Zendesk Support. Therefore, management should be conducted in the Integrations section inside the Customer Portal.
Articles in this section
- Installation Guide and UAT plan
- What is Zendesk Agent Workspace and how does Unbabel integrate with it?
- How to use Unbabel for Zendesk Agent Workspace
- How to change channels midway through a ticket conversation
- Adding and authorizing new agents
- Agent and ticket language
- No-translate feature
- Frequently Asked Questions
- Why am I getting multiple translations of the previous message posted successively?
- The Unbabel translation button disappeared - what can I do?
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