Release date: 30 September 2021
- Adds the QuickText feature
Quick Text is a standard Salesforce Service Cloud Live Agent (Chat) feature that allows agents to insert custom predefined messages into chats.
When Quick Text is enabled, users see a new icon on the Unbabel chat component. Click on the Quick Text icon to open a new window where you can search and select a Quick Text. As soon as you select a Quick Text, it is applied to your message.
Base package of our integrations. You may already be on the latest version.
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1n000002GuaX/packaging/installPackage.apexp?p0=04t1n000002Guac
Unbabel Live Agent
Extension package for the chat integration.
[your Salesforce Org URL]/packaging/installPackage.apexp?p0=04t1n000002WsG3