Feature support and limitations and Package usage and limits

Feature limitations

• Lightning Email templates are supported, with some limitations in terms of searchability by folder.
• Quick Text is supported, with some limitations in terms of searchability by folder.
• Automatic translations for omni-channel routing are not supported out of the box. They require a custom flow to be implemented.

Integration usage and limits

The usage of our package is bound to some Salesforce limits:

• The translated emails are sent through apex (Single Email) and these count against the Org wide limit, typically 5000 (please check your own organization limit).
• Each translation spends an API call to Salesforce and these count against the 24h API Calls limits on your Organization.