If you do not have an Organization-Wide Address you will need to set one up. Otherwise, you can skip this section.
1 - Navigate to the Organization-Wide Address page.
On Classic:
On Lightning:
2 - Click the Add button.
3 - Fill in the fields that suit your organization and click Save.
Next, you'll need to add the Organization-Wide email addresses relevant to the Unbabel Operaration in the Unbabel SC Configuration menu.
On Classic
1 - Navigate to the Unbabel SC - Configuration Menu under the Unbabel SC App.
On Lightning
1 - Go to the App Launcher, open the Unbabel SC - Configuration Menu.
2 - Select the options that best suit your company. Make sure Unbabel Organization Wide Email Addresses has an email selected. Click Save and a success message should appear.
(*) Please make sure you map all the required support addresses as Org-Wide email addresses. After adding the emails please ensure that the Unbabel Integration user Profile has access to them. (Please access the link: /email-admin/owa/listOrgWideEmailAddress.apexp)
Now that we've learnt of the Unbabel SC Configuration page, let's see what else it's there to offer.
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