Configurations - Set up an Organization-Wide Address

If you do not have an Organization-Wide Address you will need to set one up. Otherwise, you can skip this section.

1 - Navigate to the Organization-Wide Address page. 

On Classic:

On Lightning:

2 - Click the Add button.

3 - Fill in the fields that suit your organization and click Save.

Next, you'll need to add the Organization-Wide email addresses relevant to the Unbabel Operaration in the Unbabel SC Configuration menu.

On Classic

1 - Navigate to the Unbabel SC - Configuration Menu under the Unbabel SC App.

On Lightning

1 - Go to the App Launcher, open the Unbabel SC - Configuration Menu.

2 - Select the options that best suit your company. Make sure Unbabel Organization Wide Email Addresses has an email selected. Click Save and a success message should appear.

(*) Please make sure you map all the required support addresses as Org-Wide email addresses. After adding the emails please ensure that the Unbabel Integration user Profile has access to them. (Please access the link: /email-admin/owa/listOrgWideEmailAddress.apexp)

Now that we've learnt of the Unbabel SC Configuration page, let's see what else it's there to offer.