Unbabel for Zendesk Support
Learn more about our integration with Zendesk Support
- Installation Guide — First things first
- How to use Unbabel for Zendesk Support
- The Unbabel Translate Button
- How to refresh/revalidate your Zendesk token
- How to automatically pre-translate Zendesk Tickets
- Using Unbabel to proactively reach out to a customer
- Unbabel app Group and Role restrictions
- Why can’t I see the Unbabel app?
- Why isn't my message being translated?
- Settings page
- Translation Models: what are they and what options do I have?
- What happens if one of the agents forgets to reply as an internal note? What if they erase the #unbabel?
- Adding and authorizing new agents
- Agent Language Settings
- How to change the customer's language
- How to request an improved inbound translation
- Unbabel for Zendesk Support Features
- No-translate feature
- How to work around the "Invalid usage of No-translate" error
- Some of my content went missing from the translation
- Blacklisted tags
- Translating multiple messages at once - Thread translation
- Error messages and their solutions
- How to export your ticket comment history and metadata for troubleshooting purposes
- How can I report quality issues?
- Uninstalling Unbabel for Zendesk Support