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  3. Unbabel for Salesforce Chat

Unbabel for Salesforce Chat

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Everything you always wanted to know about Unbabel for Salesforce Chat (formerly Live Agent) but were afraid to ask.

  • Introduction
  • Installing Unbabel Connector for Salesforce
  • Installation Guide
  • Configurations - User Permissions
  • Configurations - Agent Languages
  • Configurations - Update Page Layouts
  • Configurations - Adding the Unbabel Chat component on Lightning Console
  • Configurations - Unbabel Chat Configurations
  • Supported languages setup
  • Finding the chat console and accepting chats
  • How to use Unbabel for Salesforce Chat
  • Features - Quick text
  • Features - No-translate
  • How to share files using Unbabel Chat
  • How to reset Pushtopic
  • I can't send a message because the option is greyed out
  • I am getting a 400 Client Error: BAD REQUEST
  • My message is stuck on Translating... What can I do?
  • Chat transcripts
  • The Unbabel Translated Body and/or the metrics on the transcript are empty
  • Reporting on translation requests
  • How can I report quality issues?
  • Checking the version on your Unbabel packages
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