Unbabel for Salesforce Live Agent
Everything you always wanted to know about Unbabel for Salesforce Live Agent but were afraid to ask.
- Unbabel for Salesforce Live Agent Quick Guide
- Installing Unbabel Connector for Salesforce
- I am getting an error when installing the Connector
- Installation Guide
- Language setup
- Finding the chat console and accepting chats (Classic)
- How to use it (Classic)
- Finding the chat console and accepting chats (Lightning)
- How to use it (Lightning)
- Can I prevent some content from being translated?
- I can't send a message because the option is greyed out
- I am getting an "Error requesting translation or error in the reception. Please contact the Admin of your system to check the 'Translation Request' object"
- Chat transcripts
- The Unbabel Translated Body and/or the metrics on the transcript are empty
- Reporting on translation requests - Basic
- Reporting on translation requests - Advanced
- How can I report quality issues?
- Checking the version on your Unbabel packages