Unbabel for Salesforce Live Agent
Everything you always wanted to know about Unbabel for Salesforce Live Agent but were afraid to ask.
- Unbabel for Salesforce Live Agent Quick Guide
- Installing Unbabel Connector for Salesforce
- Installation Guide
- Configurations - User Permissions
- Configurations - Agent Languages
- Configurations - Update Page Layouts
- Configurations - Adding the Unbabel Chat component on Lightning Console
- Configurations - Unbabel Live Agent Configurations
- How the conversation works
- Supported languages setup
- Finding the chat console and accepting chats (Classic)
- How to use it (Classic)
- Finding the chat console and accepting chats (Lightning)
- How to use it (Lightning)
- Features - Quick text
- Features - No-translate
- How to hide the Unbabel Chat component from specific agents
- How to reset Pushtopic
- I can't send a message because the option is greyed out
- I am getting a 400 Client Error: BAD REQUEST
- My message is stuck on Translating... What can I do?
- Chat transcripts
- The Unbabel Translated Body and/or the metrics on the transcript are empty
- Reporting on translation requests
- How can I report quality issues?
- Checking the version on your Unbabel packages