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  1. Unbabel Support
  2. Customer Support
  3. Unbabel for Zendesk Chat

Unbabel for Zendesk Chat

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  • Introduction
  • Pre-installation Setup
  • Installation Guide - Zendesk Marketplace
  • First Access - Complete your installation!
  • How to add or authorize new agents to use Unbabel
  • How to use Unbabel in a chat conversation
  • How do I change the customer's language?
  • How to change the agent's language
  • How to select/update your spoken languages for Zendesk Chat
  • How to request an improved inbound translation
  • Checking the list of currently authorized agents
  • What do I do if my translation got stuck?
  • Troubleshooting known issues
  • What do I do if I am not authorized to use the app?
  • Chat transcripts - The Zendesk transcript
  • Chat transcripts - The Unbabel transcript
  • How should I report a quality issue?
  • Uninstalling the Unbabel App
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