Unbabel for Salesforce Service Cloud
Learn how to use the Unbabel integration for the popular SFSC
- Introduction
- Installing Unbabel Connector for Salesforce
- Pre-requisites to the Installation
- Feature support and limitations and Package usage and limits
- Installation Guide and UAT plan
- Configurations - User Permissions
- Configurations - Page Layouts
- Configurations - the Translations Feed
- Configurations - Languages
- Configurations - Set up an Organization-Wide Address
- Configurations - Unbabel SC Configurations
- Configurations - Sending Outbound emails using flows
- Configuration - FAQs
- Agent language Setup
- How to use Unbabel for SF Service Cloud (using Translations feed)
- How to use Unbabel for SF Service Cloud (using Single feed)
- Translations Feed View
- How to use Unbabel on Lightning console with Omni-Channel
- Thread translation
- How to change language in a Case
- How to request an improved inbound translation
- Features - No-translate
- How to work around the "Invalid usage of No-translate" error
- Features - Templates
- Features - Quick text
- How to have different translations per Brand in Unbabel for Service Cloud
- Set available From Addresses and Email Templates dynamically using custom fields
- Configuring the “To Address” field in the Unbabel composer to fetch a value from a Case field
- Reporting on translation requests
- How can I report quality issues?