Unbabel has a longstanding policy of never reversing or altering evaluation results, and there is no appeal process. The best course of action is to go through your evaluation results carefully and read the language guidelines to check for issues.
If you have found, speaking objectively and beyond all doubt, that your evaluation is in direct contravention of the language guidelines, you may contact us so that we can launch an investigation. Please note that even in the event that we uphold your claim, we are not able to alter your evaluation results.
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