A few years ago, we made the decision to disable the function that allows editors to add their own language pairs. As we’d grown, we realised that it wasn’t sustainable to let every editor try out for every language pair. As such, all language pair additions have to be done manually.
Language pairs have to be added manually by a Community Manager, which means that in order to do this you’ll have to contact support. We’re happy to consider all requests, however there are strict rules to what we will and won’t accept.
Language pair requests we are unlikely to accept:
- Requests for additional language pairs from new users - If you haven't completed paid tasks for the language pair you initially signed up for, we're unlikely to approve a new one.
- Language pairs that don’t include English - For example, Danish to Swedish, Japanese to Korean, or Russian to German. While we don’t typically support these language combinations, there are some exceptions with Western European languages (see point below for more details).
- Excessive language pair requests - If you're already working with two or three language pairs, we generally won’t add more unless there’s a specific need.
Language pair requests we are more likely to accept (but may still decline):
- The ‘reverse’ of the language pair you work with. If you’ve signed up for English to Russian, for example, we’d usually* be happy to add Russian to English to your account;
- New source languages for a target language you already work with - for example, if you work with Italian, we’d usually be happy to add Portuguese to Italian**;
- Language pairs that are currently open to new editors (you can see this by logging out of your account and going to the sign up page to see what LPs are open). If you can’t see the one you’re looking for there, it’s because it’s currently closed for registration. Please contact us to add this - do not create a new account.
Important updates
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We are now supporting additional language pairs, including those with German as a source language. Please feel free to get in touch if you’re interested in these new pairs.
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If you can work with a language variant (e.g., Swiss French), let your Community Manager know, and we can proceed with adding this language pair to your account.
You’ll need to contact us to get language pairs added to your account. For support on starting with a language pair that’s different from the one(s) you’re used to, please take a look at our guide for new editors.
Do not create an account for a language pair you do not speak in the hope to switch to a language pair that is closed for registrations. Your request will be declined.
* Please note that the vast majority of jobs have English as source - if you're looking to increase your workload, this may not be the answer. We'll advise you on this when you get in touch.
**This type of language pair is limited to Western European language combinations. We'll advise you on this when you get in touch.